DO IT RIGHT PRINTERS

CUSTOM ORDER – NO REFUND & REPLACEMENT POLICY

At Do It Right Printers, all products are custom-made based on each client’s approved specifications. Because of the personalized nature of our services, we implement a strict No Refund Policy as outlined below.

All orders are produced according to confirmed details, including but not limited to:

  • Paper type and GSM
  • Size and layout
  • Printing method
  • Color selection
  • Finishing (engraving, stamping, embossing, etc.)
  • Quantity

Once production has started, the order cannot be cancelled.

All payments made, including down payments:

  • Are NON-REFUNDABLE
  • Are NON-TRANSFERABLE
  • Cannot be converted to other jobs

Custom jobs are made specifically for each client and cannot be resold.

Clients are responsible for reviewing and approving final design, content, layout, and materials. Errors identified after approval are not grounds for refund.

Reprint or replacement may be considered ONLY if:

  • Issue is a verified production error
  • Reported within 7 calendar days
  • Items are returned for inspection

The following are not considered defects:

  • Slight color variation (Screen vs Print)
  • Minor trimming or alignment tolerances
  • Paper shade/texture variation per batch

Approval of quotation, service request, and/or payment constitutes full acceptance of this policy and all terms listed herein.

A deposit of 50% or more is required for custom orders. Full payment is due upon completion. Late payments incur 1% monthly interest.

Estimates are valid for 30 days and may change due to material costs or rush order requirements.

Delivery times are estimates. We are not liable for damages or losses during transit once items leave our facility.

Liability for damages is limited strictly to the order amount. We are not liable for indirect or consequential damages.

Disputes are resolved through negotiation. Supplier-caused delays may incur a penalty of 0.01% per day of the delayed portion.

We are not liable for delays beyond our control. All artwork created by us remains the property of Do It Right Printers.

Agreement Acceptance: I have read and agree to the Custom Order – No Refund & Replacement Policy and general Terms and Conditions set forth by Do It Right Printers.

Customer Name (Printed)

Authorized Signature

Date